AI phone receptionist

Every call answered.
Not one appointment missed.
Even at 2am.

Lobby picks up your business line 24/7, books real appointments on your real calendar, and writes down exactly what happened on every call — so your team never has to guess.

Setup in days, not months — no new hardware, no new phone number required.
You only pay once your receptionist is ready and answering calls — nothing upfront.
62%
of calls to small businesses go unanswered during business hours, even more after hours.
$30–45k
typical yearly cost of a full-time receptionist in the US — for one shift, not 24/7 coverage.
<2s
average response time on a Lobby call — callers talk to it like a person, not a phone tree.
How it works

From sign-up to your first booked call

No technical setup on your end. You tell us about your business once — we handle everything else.

01

Create your account

Pick a plan and register — takes about two minutes.

02

Tell us about your business

Hours, services, your calendar, and how you want calls handled.

03

We configure your receptionist

Our team builds and tests your agent against real call scenarios.

04

Go live

Your line starts answering calls, booking time, and logging notes.

What it actually does

Built for the calls that matter

Not a phone tree. Not voicemail. A receptionist that handles the whole conversation.

24

Always answers

Nights, weekends, lunch breaks — every call gets picked up immediately.

📅

Books real appointments

Checks your actual calendar before offering a time, so nothing gets double-booked.

📝

Leaves a note every time

Every call — booked or not — becomes a clean note your team can read in seconds.

Handles changes too

Reschedules and cancellations are handled the same way bookings are.

Knows when to escalate

Upset callers or anything outside the script get flagged for a human, not guessed at.

Keeps your number

Works with the phone number you already have — no need to reprint anything.

Who it's for

Made for businesses that live and die by the phone

If a missed call means a missed customer, your receptionist should never clock out. Lobby is a fit anywhere appointments are booked over the phone.

Salons & barbershops

Book cuts, color, and walk-ins while your hands are busy with a client.

Dental & medical offices

Answer after hours and at lunch, take new-patient calls, and route urgent ones to a human.

Home services & trades

Plumbers, electricians, HVAC — catch the job while you're under a sink, not at a desk.

Spas & wellness

Fill the calendar with massages, facials, and classes without a front-desk hire.

Auto shops & detailing

Schedule service appointments and quote questions while you're in the bay.

Clinics & private practices

Therapy, chiropractic, veterinary — steady booking without the steady phone interruptions.

Why Lobby

The math against the alternatives

Voicemail loses callers. A receptionist costs a salary and works one shift. Lobby is the middle you've been missing.

 
Voicemail
Hiring a receptionist
Lobby
Answers 24/7
One shift
✓ Always
Books appointments live
Notes on every call
Sometimes
✓ Every call
Never calls in sick
Monthly cost
Free, but costs you calls
$2,500–4,000+
From $59
Pricing

One plan for every call volume

Every plan includes setup, testing, and ongoing support. Overage only applies past your included minutes — no surprise cutoffs.

You're not charged a cent until your receptionist is live. We build and test it first; billing only starts the day it begins answering your calls.

Starter
$59/month

For solo practices and small shops with a steady but light call volume.

  • ~60–80 calls/month included
  • 24/7 call answering
  • Booking, rescheduling & cancellations
  • Call notes after every call
  • 200 minutes included, then $0.35/min
Choose Starter
Business
$249/month

For multi-location or high-volume businesses that can't afford a missed call.

  • 300+ calls/month included
  • Everything in Growth
  • Lowest overage rate
  • Monthly usage & call quality review
  • 1100 minutes included, then $0.22/min
Choose Business
FAQ

Good to know

Will it sound robotic to my customers? +

No — Lobby is built on a real-time conversational voice model, so callers can interrupt, change their mind mid-sentence, and speak naturally instead of navigating a menu.

What happens if I go over my included minutes? +

You're billed the overage rate for your plan on extra minutes — your line keeps answering calls, it never just cuts off.

Can it work with the calendar I already use? +

Yes — tell us what you use during setup (Google Calendar, Cal.com, or others) and we connect it during configuration.

How long does setup take? +

Most accounts go live within a few business days of submitting your business details, after we test the agent against real call scenarios.

When do I actually start paying? +

Not at signup. You create your account and submit your business details for free — we then build and test your receptionist. Billing only begins once it's live and answering your calls.

Can I review what was said on a call? +

Yes. Every call is logged in your dashboard with a short summary, the full transcript, and a recording you can play back — so you can spot-check how calls are being handled any time.

What happens to my callers' data? +

Caller names, numbers, and call content are processed only to run your receptionist and shown only to you. See our Privacy Policy for exactly what's collected, how it's used, and how long it's kept.

Is the AI ever wrong? +

Like any AI, it can occasionally misunderstand a caller or mishandle an unusual request. That's why every call leaves a transcript and note for you to review — it's a tireless front desk, not a replacement for your judgment on anything critical.

Can I cancel anytime? +

Yes, plans are month-to-month with no long-term contract.

Your data, handled carefully

Built to be trusted with your callers

Caller details and call content are used only to run your receptionist and are visible only to you in your dashboard. We're transparent about what we collect and why.

  • Transcripts & recordings kept private to your account
  • Every call reviewable by you, any time
  • Clear Privacy Policy and Terms
  • Cancel and export your data whenever you want
Ready when you are

Stop losing calls to voicemail.

Create your account free, tell us about your business, and we'll have your AI receptionist answering calls in days — you only pay once it's live.

No charge today · No new phone number · Cancel anytime